Head of Marketing and Creative

Marketing

Full-time

As Head of Marketing and Creative, you will bring the zing to Zing, creating magical experiences for our customers and crafting a company story that is clear, compelling, and unique. You will work with Zing’s founding team to define our brand, grow our customer base, and write the playbook for expansions to new markets and new use cases. More importantly, you will be joining a high-growth, venture-backed startup — led by co-founders who have founded and led multiple successful businesses — and will have the opportunity to play a critical role in writing the Zing story and driving the growth of a new mode of commerce.

Responsibilities

Bring the magic to all Zing experiences, always imagining new ways to delight our customers.

No, really, bring the magic! Beyond imagining all the wonderful things we could do for our customers, you will create an effective delivery strategy to ensure the best ideas are brought to life.

Scale Zing’s Marketing and Creative Team with world-class talent.

Constantly push your team and the broader Zing team to be creative and ambitious in improving our existing services and imagining new uses cases for Zing’s technology.

Define the unique vision of our brand and ensure that the brand is embodied across all customer touchpoints.

Leverage physical and digital marketing strategies to grow the customer base and to drive repeat use.

Determine, track, and analyze KPIs to understand what works, what doesn’t, and what can be improved.

Work closely with the founders and the executive team to set the growth and expansion strategy for all Zing services and to ensure success through the next rounds of fundraising.

Qualifications

10+ years developing strategic marketing programs at a consumer-facing tech company or similarly growth-oriented environment.

Experience in a creative role like Creative Director, Art Director, or Designer.

Proven track record scaling and retaining high-performing Marketing, Growth, and/or Creative teams — you have successfully built, mentored, motivated, and retained world-class teams.

Strong skills in brand building, storytelling, campaign development, and multi-channel marketing.

Clear and direct communicator with the ability to find the right tone with any audience.

Data driven decision-maker who can break down complex problems, take ownership, and drive results.

Obsessive about the customer experience and always looking for ways to improve it.

About Zing

Zing is reinventing the suburbs by bringing the convenience of city living to suburban neighborhoods. Our smart, modular, connected Zing-mobiles can be outfitted to create any retail or service experience, from mobile cafes to book fairs to costume shops and beyond. Our ever-improving algorithms route these vehicles to nodes of demand, providing pop-up service exactly where and when it’s needed. Whatever you’d expect on your block in the city, we’re parking on your corner in the ‘burbs. The Zing experience is designed to delight our customers because we understand that retail and service experiences aren’t just transactional, they’re an opportunity to connect with your community and to enjoy a few minutes’ break from the daily hustle. In offering an alternative to driving to the mall or ordering everything online, we’re not only creating an entirely new mode of suburban commerce, we’re bringing a bit of everyday magic to the suburbs.

Our first Zing-mobiles are on the streets of Bergen County, NJ, offering a boutique coffee shop experience. Follow us on Instagram (@zingtheday) and LinkedIn (Zing!) for updates on Zing in action!

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